{"id":675,"date":"2024-01-19T03:50:43","date_gmt":"2024-01-19T02:50:43","guid":{"rendered":"https:\/\/360.qualintra.com\/?p=675"},"modified":"2025-02-20T15:42:43","modified_gmt":"2025-02-20T14:42:43","slug":"feedback-360-los-3-principales-escollos-que-hay-que-evitar","status":"publish","type":"post","link":"https:\/\/360.qualintra.com\/es\/feedback-360-los-3-principales-escollos-que-hay-que-evitar\/","title":{"rendered":"Feedback 360\u00b0, 3 grandes escollos a evitar"},"content":{"rendered":"

Feedback 360\u00b0, feedback sobre la experiencia del cliente<\/h2>\n\n\n\n

Le Feedback 360<\/a> ocupa un lugar destacado en la panoplia de herramientas de desarrollo de las capacidades de gesti\u00f3n. Su impacto puede maximizarse, siempre que se sigan algunas reglas b\u00e1sicas. Como complemento de nuestro art\u00edculo sobre \" 360\u00b0 bien templado<\/a> \"Sin embargo, la experiencia reciente sugiere que existen otros tres factores clave para el \u00e9xito.<\/p>\n\n\n\n

El momento oportuno<\/h2>\n\n\n\n

360\u00b0 es ante todo una herramienta de desarrollo. Al utilizarla en el marco de las campa\u00f1as anuales de evaluaci\u00f3n del rendimiento, las empresas corren el riesgo de desviar esta herramienta de su objetivo inicial. El v\u00ednculo potencial con la remuneraci\u00f3n (fija y\/o variable) y las decisiones de promoci\u00f3n induce un sesgo que a menudo se refleja autom\u00e1ticamente en las evaluaciones mediante una hip\u00e9rbole artificial en las puntuaciones. Por lo tanto, es aconsejable, siempre que sea posible, alejar significativamente las fechas de las campa\u00f1as de 360\u00b0 del periodo anual de entrevistas de evaluaci\u00f3n.
Los periodos vacacionales, los presupuestos o los inventarios tampoco son muy favorables, y es probable que alarguen los tiempos de respuesta de los observadores abordados.
Por \u00faltimo, conviene recordar que la evaluaci\u00f3n de 360\u00b0 se realiza en un momento dado y en una situaci\u00f3n determinada. En el caso de una persona que acaba de ocupar su puesto o que est\u00e1 a punto de pasar a una funci\u00f3n radicalmente diferente, es preferible esperar a que se haya asentado en su nueva funci\u00f3n.<\/p>\n\n\n\n

Buena comunicaci\u00f3n<\/h2>\n\n\n\n

Todo proyecto de 360\u00b0 puede suscitar preguntas y temores, y es absolutamente fundamental invertir en una comunicaci\u00f3n s\u00f3lida. Esta comunicaci\u00f3n debe abarcar las normas \u00e9ticas, por supuesto, pero no s\u00f3lo eso. Es importante asegurarse de que todos los implicados entienden ciertos principios, por ejemplo que el superior jer\u00e1rquico ser\u00e1 identificado como categor\u00eda y que sus respuestas a las preguntas cerradas ser\u00e1n visibles para el beneficiario. Tambi\u00e9n es importante no cambiar las normas de difusi\u00f3n de los resultados durante el transcurso del proyecto, ya que esto podr\u00eda socavar la credibilidad del enfoque y de sus iniciadores.
Informaci\u00f3n para distintos p\u00fablicos<\/p>\n\n\n\n

Falta de control<\/h2>\n\n\n\n

El \u00e9xito del proyecto depende de c\u00f3mo se utilice la informaci\u00f3n, de que los beneficiarios se apropien de los resultados y apliquen su plan de desarrollo. Actualmente existen muchas opciones de debriefing: individual cara a cara, en l\u00ednea o a trav\u00e9s de una plataforma interactiva inteligente. Es importante asegurarse de que el beneficiario comprende sus resultados y es capaz de elaborar un plan de desarrollo. Por \u00faltimo, la pertinencia de este plan debe validarse con el N+1 y el asesor de RR.HH., que deben supervisar su aplicaci\u00f3n y asegurarse de que la inversi\u00f3n que representa el 360\u00b0 dar\u00e1 sus frutos para los individuos y la organizaci\u00f3n.<\/p>","protected":false},"excerpt":{"rendered":"

360\u00b0 feedback, retour d\u2019exp\u00e9riences clients Le 360\u00b0 feedback occupe une place de choix dans la panoplie des outils de d\u00e9veloppement des comp\u00e9tences manag\u00e9riales. Son impact peut \u00eatre maximis\u00e9, \u00e0 conditions de respecter quelques r\u00e8gles de base. En compl\u00e9ment de notre article sur \u00ab le 360\u00b0 bien temp\u00e9r\u00e9 \u00bb, quelques exp\u00e9riences r\u00e9centes nous incitent \u00e0 souligner trois facteurs […]<\/p>","protected":false},"author":5,"featured_media":676,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-675","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"\n360\u00b0 feedback, 3 \u00e9cueils majeurs \u00e0 \u00e9viter - Qualintra 360<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/360.qualintra.com\/es\/feedback-360-los-3-principales-escollos-que-hay-que-evitar\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"360\u00b0 feedback, 3 \u00e9cueils majeurs \u00e0 \u00e9viter - Qualintra 360\" \/>\n<meta property=\"og:description\" content=\"360\u00b0 feedback, retour d\u2019exp\u00e9riences clients Le 360\u00b0 feedback occupe une place de choix dans la panoplie des outils de d\u00e9veloppement des comp\u00e9tences manag\u00e9riales. Son impact peut \u00eatre maximis\u00e9, \u00e0 conditions de respecter quelques r\u00e8gles de base. En compl\u00e9ment de notre article sur \u00ab le 360\u00b0 bien temp\u00e9r\u00e9 \u00bb, quelques exp\u00e9riences r\u00e9centes nous incitent \u00e0 souligner trois facteurs […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/360.qualintra.com\/es\/feedback-360-los-3-principales-escollos-que-hay-que-evitar\/\" \/>\n<meta property=\"og:site_name\" content=\"Qualintra 360\" \/>\n<meta property=\"article:published_time\" content=\"2024-01-19T02:50:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-20T14:42:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/360.qualintra.com\/wp-content\/uploads\/2024\/10\/nxOrt2Nln5oIgBUV8h2SUtg6vVw.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1380\" \/>\n\t<meta property=\"og:image:height\" content=\"760\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Benoit Moransais\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Benoit Moransais\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/360.qualintra.com\/360-feedback-3-ecueils-majeurs-a-eviter\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/360.qualintra.com\/360-feedback-3-ecueils-majeurs-a-eviter\/\"},\"author\":{\"name\":\"Benoit Moransais\",\"@id\":\"https:\/\/360.qualintra.com\/#\/schema\/person\/752cb4c0ed0c6e0b892d0074501d53f0\"},\"headline\":\"360\u00b0 feedback, 3 \u00e9cueils majeurs \u00e0 \u00e9viter\",\"datePublished\":\"2024-01-19T02:50:43+00:00\",\"dateModified\":\"2025-02-20T14:42:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/360.qualintra.com\/360-feedback-3-ecueils-majeurs-a-eviter\/\"},\"wordCount\":512,\"publisher\":{\"@id\":\"https:\/\/360.qualintra.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/360.qualintra.com\/360-feedback-3-ecueils-majeurs-a-eviter\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/360.qualintra.com\/wp-content\/uploads\/2024\/10\/nxOrt2Nln5oIgBUV8h2SUtg6vVw.webp\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/360.qualintra.com\/360-feedback-3-ecueils-majeurs-a-eviter\/\",\"url\":\"https:\/\/360.qualintra.com\/360-feedback-3-ecueils-majeurs-a-eviter\/\",\"name\":\"360\u00b0 feedback, 3 \u00e9cueils majeurs \u00e0 \u00e9viter - 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